Documentation library
Find step-by-step guidance for installing JITBackup, connecting Google Workspace, configuring backups and storage, restoring data, and managing the web console.
Getting Started
- JITBackup Overview Learn how JITBackup provides self-hosted Google Workspace backup, organization-controlled storage, granular recovery and export, and role-based administration.
- What Should I Know Before Using JITBackup? Understand who sets up JITBackup, which account to use, what can be protected, and whether your computer must stay on.
- Install JITBackup Review system requirements and install JITBackup on Windows or Linux using a native package, the automatic installation script, manual deployment, or Docker.
- Setup Service Account Credential File Configure the Google Cloud project, service account, API access and required OAuth scopes.
- JITBackup Setup Wizard Complete the initial configuration through the web-based setup wizard to connect JITBackup to your preferred storage location and your Google Workspace domain.
Daily Use
- How Do I Know My Backup Is Working? Run a first backup, check results for each user and app, verify a sample recovery, and establish a short daily check.
- How Do I Choose What and When to Back Up? Select users, apps, and Shared Drives, include new employees, review Drive exclusions, and save a backup schedule.
- How Do I Restore a Deleted Email or File? Find an item in a backup, choose a recovery point and destination, start a restore, and verify the result in Google Workspace.
- How Do I Download a Copy of Backed-Up Data? Export individual messages, attachments, files, contacts, events, and tasks, and understand formats and browser download locations.
- How Do I Receive Backup Reports? Configure report recipients and frequency, test email delivery, and troubleshoot missing test messages or scheduled reports.
Data Management
- How Long Are Backups Kept, and Why Is Storage Growing? Understand retention options, the Gmail cleanup exception, older recovery points, storage growth, and low disk space.
- Who Can Access My Company's Backups? Understand console roles, domain access, company-controlled storage, Google write permissions, and confidential credentials.
- What Happens to Backups When an Employee Leaves? Verify a final backup before account changes, find retained employee data, recover to another destination, and review console access.
FAQs
- Why Can't I Open the Console or Sign In? Check the console address, localhost, VPN, login account, password reset links, and missing settings or domain permissions.
- Why Can't I Find an Email, File, or Backup Date? Check the source account, app, date, filters, backup selection, permissions, excluded file types, and retention when data seems missing.
- Why Is My Backup Not Running or Taking So Long? Distinguish missed schedules, slow jobs, and failed backups, then check server availability, subscriptions, Google access, and storage errors.
- Why Is Restore Unavailable, Failing, or Missing Its Results? Resolve disabled restore controls, review queued or failed jobs, check destination permissions, and find recovered items in Google Workspace.
- Why Can't I Add More Users or Use Shared Drives? Understand trial limits, backup user allowances, Shared Drive access, activation after purchase, and expired subscription messages.
- What Should I Include When Asking for Help? Prepare a useful support request with job details, exact errors, timing, environment, and recent changes while keeping credentials private.
- What are the advantages of using JITBackup Explore the key benefits of a self-hosted backup solution, including absolute data control, compliance, and predictable costs.
- Can I Restore Backups Without an Active License? Recover existing user backups without an active license, understand the Shared Drive exception, and prepare the storage and access still required.
- How Do I Replace the Service Account Credential File? Replace your Google Workspace service account credential file using the three-step wizard, including domain-wide delegation, permission checks, and final confirmation.
Other Docs
- JITBackup Annual Cost Calculator Estimate the annual JITBackup license, cloud storage and deployment server costs for your Google Workspace organization.
- Cron Expression Generator Generate a five-field Cron expression with custom intervals, ranges and common hourly, weekday, nightly and monthly backup schedules.
- Change Logs Review the release history and changes included in each JITBackup version.